Frequently Asked Questions

General

Can DAC coordinate the shipment and delivery of my order(s)?

• Yes. We can facilitate all shipment logistics using one of our trusted carriers.

 

Will I be charged any additional fees other than freight?

• No. You’ll pay what you see on your quote, no “skid-fees” here.

 

Will my order(s) ship immediately or within a few days?

• No. Unless otherwise arranged our average lead time is 20 working days.

 

Does DAC offer installation services?

• No. We design, build and ship our products.

 

Will DAC drop-ship or blind-ship some components?

• Yes. We can ship accessory components directly from our suppliers.

 

Can DAC hold my order(s) until I’m ready for delivery?

• Yes. We can store our orders for up to 30 days without fees.

 

Is it possible to request a display/fixture in a non-standard material color?

• Yes. Given we can source the material. Just know that it will affect the price.

Display Specific

Will I have to assemble my display(s)?

• Yes. Our display products require varying levels of assembly.

 

Can product display openings be adjusted to my specifications?

• Yes. We can adjust product openings within certain limitations.

 

Does DAC build custom product displays?

• Yes. Depending on what you have in mind.

 

Can I use DAC’s display products permanently outdoors?

• No. Unless otherwise noted, our displays are intended for indoor use only.

Fixture Specific

Will I have to assemble my fixture(s)?

• No. Unless otherwise noted, our fixture products come fully assembled.

 

Does DAC build one-off custom store fixtures?

• Yes. Depending on your budget and what you have in mind.

 

Can I use DAC’s fixture products permanently outdoors?

• No. Our fixtures are intended for use in-store, office, and lobby environments.

Graphics & Signage

Can DAC print signage and/or applying branding decals for me?

• Yes. We offer on-demand multi-substrate printing services.

 

I’m wanting to create product signage from scratch, can DAC help?

• No. We don’t offer art creation or graphic design services. However, we can prep and/or adjust existing files as needed.

Ready to get started on your custom project?