As display manufacturers, our goal is to create innovative designs that reflect the craftsmanship and quality of your products. We have an extensive customer service process before we can begin creating your innovative window and door displays, retail displays, fixtures, or other custom designs. The DAC Process allows us to learn more about our customers and their creative vision. By taking the time to speak with you before, during, and after the manufacturing process, we’re able to foster the long-term relationships we value so much with our customers.
Once you’ve determined DAC Products is the right choice for you, we will connect either via phone, email, or web form submission. After this first point of contact, you can expect an initial response from a member of our sales team within 24 working hours.
During our initial conversation, we will identify which course of action is best suited for your needs in two parts:
1. Discovery: During our discovery meeting, we determine your product needs. If a standard product configuration with a simple layout is right for you, we will move forward with a quote.
2. Creation: If we determine you have more particular design requirements that require a custom display, fixture, or component design, we will create a design.
After all decisions from either the discovery or creation phase are made, we will provide you with an itemized quote. We will also gather and include shipping information to provide a freight estimate within the quote.
Once you review and approve your quote, customer service will reach out to gather payment information via phone, unless you have an existing account.
After the entry step is completed, we can move forward with the display or fixture production. All of our products are made to order and have an average lead time of 4 weeks (20 working days). Our lead time can vary based on the scope of your order and our production backlog. However, please note that our lead time does not include transit time.
Once production is complete, we can move forward with your product shipment. We will gladly coordinate the shipment and delivery of your product to all 50 states, Canada, and Caribbean Islands.
After we ship your product(s), you will be notified via phone or email the day before your scheduled delivery. Once the shipment arrives, you are responsible for identifying and reporting any product damage to us immediately. Once the delivery receipt is signed, the shipment becomes your property, and any undisclosed damage becomes your responsibility.
At DAC Products, our gallery showcases only some of our unique design capabilities. As custom display manufacturers, we believe in taking an out-of-the-box approach with every customer’s display and fixture needs. View our photo gallery to see exactly what we’re capable of creating!
Transitioning our display business to DAC has been a smooth process. They meet our needs with quality and effective turn-around times. We couldn't ask for more from a display supplier.
DAC was able to help design and build high quality displays for us in a timely manner, and at a great value. The personnel at DAC are very accommodating and great to work with.
The folks at DAC are responsive, helpful, and creative. No matter what we're thinking, they can come up with a solution. The turn-around time on projects is very reasonable and everyone is super friendly!
DAC is the best display company we have worked with, they keep us on time and within our budget.
Since working with DAC, our display development process has become significantly more effective and we have been able to improve our overall portfolio of displays.
DAC Products is a prominent component of our factory showrooms. They are responsive, professional, and make our showrooms a pleasure to enter.
Every display idea we have asked for help with they have always been there for us. If you have a need for counters or displays and want quality work, you don't need to look anywhere else.
The team at DAC is great. They were able to fulfill our order in a very tight timeframe, without any hiccups. Quality was exactly what we expected and we will continue to use them for all of our display needs.
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