Our Approach

Why Choose DAC?

Founded in 1987, our company was built on four basic principles: commitment, compassion, honesty, and integrity. Since our founding, we apply these principles to our professional and personal lives to better serve our customers. That’s why we’re sharing our customer service process and what you can expect from our partnership!

We’re committed to putting our customers first.

Long-Term Customer Relationships

Pricing Transparency

Consistent and Responsive Customer Service

Integrity and Reliability

Bulk Order Accessible

High-Quality Materials

DAC’s Custom Display Manufacturing Process

As custom display manufacturers, our goal is to create innovative designs that reflect the craftsmanship and quality of your products. We have an extensive customer service process before we can begin creating your innovative window and door displays, retail displays, fixtures, or other custom designs. The DAC Process allows us to learn more about our customers and their creative vision. By taking the time to speak with you before, during, and after the manufacturing process, we’re able to foster the long-term relationships we value so much with our customers.

At DAC Products, we want you to feel confident and familiar with how we design and manufacture your products. That’s why we’re sharing exactly what you can expect from custom display manufacturers.

Contact

Once you’ve determined DAC Products is the right choice for you, we will connect either via phone, email, or web form submission. After this first point of contact, you can expect an initial response from a member of our sales team within 24 working hours.

Discovery and Creation

During our initial conversation, we will identify which course of action is best suited for your needs in two parts:

1. Discovery: During our discovery meeting, we determine your product needs. If a standard product configuration with a simple layout is right for you, we will move forward with a quote. If not, we move forward with an additional phase.

2. Creation: If we determine you have more particular design requirements that require a custom display, fixture, or component design, we will create a design.

Quote

After all decisions from either the discovery or creation phase are made, we will provide you with an itemized quote. We will also gather and include shipping information if needed, providing a freight estimate within the quote.

Entry

Once you review and approve your quote, customer service will reach out to gather billing and payment information via phone unless you have an existing account.

Production

After the entry step is completed, we can move forward with the display or fixture production. All of our products are made to order and have an average lead time of 4 weeks, a total of 20 working days. Our lead time can vary based on the scope of your order and our production backlog. However, please note that our lead time does not include transit time.

Shipment

Once production is complete, we can move forward with your product shipment. We will gladly coordinate the shipment and delivery of your product to all 50 states, Canada, and Caribbean Islands.

Delivery

After we ship your product(s), you will be notified via phone or email the day before your scheduled delivery. Once the shipment arrives, you are responsible for identifying and reporting any product damage to us immediately. Once the BOL (freight bill) is signed, the shipment becomes your property, and any undisclosed damage becomes your responsibility.

Customized To Fit Your Needs

At DAC Products, our gallery showcases only some of our unique design capabilities. As custom display manufacturers, we believe in taking an out-of-the-box approach with every customer’s display and fixture needs. View our photo gallery to see exactly what we’re capable of creating!

We Love What We Do

Transitioning our display business to DAC has been a smooth process. They meet our needs with quality and effective turn-around times. We couldn't ask for more from a display supplier.

MI Windows & Doors

DAC was able to help design and build high quality displays for us in a timely manner, and at a great value. The personnel at DAC are very accommodating and great to work with.

Gerkin Windows & Doors

The folks at DAC are responsive, helpful, and creative. No matter what we're thinking, they can come up with a solution. The turn-around time on projects is very reasonable and everyone is super friendly!

ProVia

DAC is the best display company we have worked with, they keep us on time and within our budget.

Custom Window Systems

Since working with DAC, our display development process has become significantly more effective and we have been able to improve our overall portfolio of displays.

Endura Products

DAC Products is a prominent component of our factory showrooms. They are responsive, professional, and make our showrooms a pleasure to enter.

NewSouth Window Solutions

Every display idea we have asked for help with they have always been there for us. If you have a need for counters or displays and want quality work, you don't need to look anywhere else.

Flowers Baking Company

The team at DAC is great. They were able to fulfill our order in a very tight timeframe, without any hiccups. Quality was exactly what we expected and we will continue to use them for all of our display needs.

Window Select

At DAC, We Strive to be Different

We’re a company that is passionate about combining innovation, creativity, and quality into all we do. Our mission is to create one-of-a-kind displays that communicate your product’s message instantly. Whether you need window and door displays, retail fixtures, or custom retail store displays, we design our products to showcase everything your business has to offer. If you’re ready to give your customers an exceptional retail experience, fill out our form to receive a personalized quote.

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